Details for Client Services Specialist- Bilingual

Client Services Specialist- Bilingual

Full Time/ Part Time $14/ hr

General Responsibilities: Provide professional and positive client engagement and progress/growth; Communicate NFCC program information, program enrollment, interviews for all NFCC clients; Advocate, serve as a resource/referral for clients to secure services and resources within NFCC program and community resources; Welcome and log in client assistance at intake desks, Update client applications within NFCC databases; Conduct annual interviews; Maintain digital and actual files/records; Represent NFCC values: collaboration, compassion, dignity and inclusion to all clients, volunteers and community; Become proficient in CIMBA/Salesforce and Client Track.

Minimum Education/Experience:

Position requires excellent organization and communication skills. Good telephone skills. Ability to work with volunteers. Experience in customer service. Computer/Internet experience.

Must have experience in working with the public, keeping records; pass a background check, drug screen, and have a valid Georgia driver’s license.

Welcome to the discussion.

Keep it Clean. Please avoid obscene, vulgar, lewd, racist or sexually-oriented language.
Don't Threaten. Threats of harming another person will not be tolerated.
Be Truthful. Don't knowingly lie about anyone or anything.
Be Nice. No racism, sexism or any sort of -ism that is degrading to another person.
Be Proactive. Use the 'Report' link on each comment to let us know of abusive posts.
Share with Us. We'd love to hear eyewitness accounts, the history behind an article.